Leadership
Founder & Principal, Resilience by Design · President & CEO, Successful Technology LLC
Four decades at the intersection of technology leadership, enterprise risk, and business transformation — where strategy meets the operational reality that most advisors never see from the inside.
Carlos Recalde has spent his career operating at the exact boundary where strategic decisions meet operational consequences. His approach to risk is practical, not theoretical — built on direct experience leading organizations through genuinely hard problems, not consulting engagements about them.
As the architect and President & CEO of Sheltered Harbor, he built the global standard for protecting consumer account data against catastrophic cyber events — establishing the certification program adopted by hundreds of institutions holding tens of trillions in consumer assets.
Key Credentials
Architect of the financial sector's global standard for consumer account data protection and cyber-resilience — adopted by hundreds of institutions holding tens of trillions in consumer assets. Now owned and managed by FS-ISAC.
Serial entrepreneur with four technology businesses built from the ground up across advisory, software, and infrastructure sectors.
CIO Magazine CIO 100 honoree (2018) and Computerworld Premier 100 IT Leader (2004).
What Carlos Does Today
Through Resilience by Design, Carlos focuses on the single hardest problem in cyber resilience: helping critical sector organizations build and validate their ability to survive and recover from a devastating cyber outage — one where primary systems, backups, and conventional recovery tools fail simultaneously.
The practice is built on direct experience creating Sheltered Harbor — the framework the U.S. financial sector chose for this exact problem. AI-assisted tools now make the approach tractable for organizations of all sizes, not just large institutions with dedicated resilience teams.
Through Successful Technology LLC, Carlos also advises boards and senior executives on AI governance and enterprise risk — treating AI not as a technology problem but as an organizational transformation opportunity with risk consequences most enterprises are underestimating.
Engage Carlos
Available for board advisory, facilitated leadership workshops, executive education, and keynotes on cyber resilience and AI governance.
Career
Built the financial industry's global cyber-resilience standard from the ground up. Established the certification program now adopted by hundreds of institutions holding tens of trillions in consumer assets — the definitive framework for protecting account data and enabling recovery from catastrophic cyber events. The framework is now owned and managed by FS-ISAC.
Led Enterprise Architecture for the global investment banking division, defining the technology blueprint underpinning one of the world's largest capital markets operations.
Directed global product management for the Prime Services division, overseeing the technology and service portfolio supporting the firm's hedge fund and institutional client base.
Grew revenues by over 15% in two years by transforming a legacy product business into a software-as-a-service operation — an early and consequential SaaS conversion in the asset management technology sector.
Directed $90M+ in annual technology investment for 38,000 professionals. Created the International Security Group, hired the firm's first CISO, and built the technology infrastructure for the Americas practice — work recognized with the 1997 PC Week Best Practice Award for Technology Innovation and KPMG IS being named a Computerworld 100 Best Places to Work.
Founded to deliver executive-level advisory on risk, AI governance, and cyber resilience — bringing four decades of operational experience directly to boards and senior leadership teams navigating complex transformation and risk environments.
Recognition
A facilitated Resilience Journey Assessment brings Carlos's direct Sheltered Harbor experience to your leadership team — validating your actual readiness and producing a prioritized roadmap.